What is "Encompass" and what does it do?

Herb Steiner · Post by **Herb Steiner** » 12 Nov 2000 11:53 pm

Somehow a program called "Encompass" showed up on my PC, and frequently a message box appears saying the computer has found an "unrecognized database at Program Files/Encompass/billing.mbd"

What the heck is that program, where did it come from, what does it want from me, and is it safe to delete the directory?

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Herb's Steel Guitar Pages

Everett Cox · Post by **Everett Cox** » 13 Nov 2000 9:12 am

Herb-- I did a quick web search. The following url seems likely to answer your questions. Good luck. --Everett
http://www.uktechsupport.f9.co.uk/compaq/faq/software.htm [This message was edited by Everett Cox on 13 November 2000 at 09:13 AM.]

Jack Stoner · Post by **Jack Stoner** » 13 Nov 2000 3:35 pm

I thought Encompass was some sort of Microsoft application, but I can't find any reference to it.

Jon Light (deceased) · Post by **Jon Light (deceased)** » 13 Nov 2000 4:16 pm

Are you thinking of Encarta? That's an encyclopedia.

Bob Shilling · Post by **Bob Shilling** » 15 Nov 2000 10:23 am

Jack and Jon,
Everett's research DOES have the answer:

<BLOCKQUOTE>quote:<HR>"Billing.mdb" Error Message

While using the machine you constantly get a pop-up error message saying,

ENCMUPDT
Unrecognized database format 'C:\Program Files\Encompass\billing.mdb'.

This is the GTE ISP trial software which is preinstalled on the machine. To disable the billing reminder
messages completely, you can rename the Encompass directory to Encompass1. If you receive no
error messages from the system at startup or during normal use over the few days following this change,
and you expect not to use this software in the future, the Encompass (renamed to Encompass1)
directory can be deleted.<HR></BLOCKQUOTE>

Interesting.

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Bob Shilling, Berkeley, CA--MSA S10