Wait for your new Carter?

Cameron Parsons · Post by **Cameron Parsons** » 9 Jan 2007 2:03 pm

I finally decided to place my order for a brand new Carter D-10 with 9+7 and a custom color scheme. The fine folks at Carter quoted a 120 day shipping guarantee. I placed my order yesterday, Jan. 8, so it will be on or before May 8 before I take delivery. I do not expect anymore than what they quoted, but I am curious about other experiences. In an era of "instant gratification," I must say that I am more than anxious. How long did it take you all to get your new Carter? Maybe some of your input will help allay my impatience. Thanks in advance.

Jon Light (deceased) · Post by **Jon Light (deceased)** » 9 Jan 2007 2:14 pm

One thing (of many) that John & Ann have down is the communication thing. They will not give you a jive date only to let you down. They know what they are doing, they know the kinds of things that can really foul up relations with the customer so they will not set over-optimistic target dates. If I recall correctly, my custom finished (lacquer) SD-12 was right on time (possibly a little early) in 1998. I have read numerous accounts of guitars being delivered ahead of schedule. For sure, you would be informed if there was a snag.
I can't speak for them, of course, but I can't imagine a situation that I would be more at ease with than a business deal with the Carter folks.
That won't help you one bit regarding your wanting it NOW. But as to any concerns about your 120 days turning into 5 months, 6 months....nah, won't happen. Consider the time estimate to be a conservative one.

Andy Sandoval · Post by **Andy Sandoval** » 9 Jan 2007 3:12 pm

When I bought my D-10 from Carter a few years ago it arrived about 30 days earlier than quoted, I was quite happy about that. Great service from a Great company.

A. J. Schobert · Post by **A. J. Schobert** » 9 Jan 2007 3:12 pm

Cameron they are probably busy that is what they told me in '06, I order my D10 and I think they said 90 days (don't quote me though) and it did come early, but I wasn't in a huge rush, I love it it plays so smooth and you will have yours as well, it just takes a little while longer, just be glad its not 2-3 years!! I would have to say waiting is hard but you'r money is safe when I heard of horror stories from other builders! What color did you get? I mailed them a sheet of laminate that I love, its a blue marble swirl.Feel free to email me

Dave Goodman · Post by **Dave Goodman** » 9 Jan 2007 3:25 pm

I ordered my D10, 9/7 at the TSGA jamboree in March 2004. I received it at the end of May, 2004, ahead of stated schedule.

Cameron Parsons · Post by **Cameron Parsons** » 9 Jan 2007 4:07 pm

A.J. asked about the color ... this is the color scheme that I ordered as depicted on Carter's website.

The only difference is that the top of mine will be the "ebony birdseye" color. I also had the back apron done in the same scheme as the front.

I just hope that everyone can hear my guitar over the colors

Doug Seymour · Post by **Doug Seymour** » 9 Jan 2007 5:02 pm

Looks good from where I sit! After it comes you'll forget all about the wait!

Paddy Long · Post by **Paddy Long** » 9 Jan 2007 5:06 pm

Cameron, mine took about 3 and a half weeks from the time I ordered it till it was ready to ship ..and Ann rang me in NZ to check on a couple of things to make sure they had everything dead right... mine was also a custom setup, polished knees etc, and custom mica !

You will be a happy camper mate.

Jamie Lennon · Post by **Jamie Lennon** » 9 Jan 2007 5:06 pm

I have just ordered mine also January the 5th !
I am having a custom laminate similair to Paul Franklins.

It's a polished chrome front, with black mica lines top and button of chrome.

I dont think Carter has done one like this before ???

Can't wait I was told 120 - 150 days, but it's worth the wait, after reading all the Testimonials on the Carter site.

Jamie Lennon
-------------
STEEL GUITAR UK

John Cisco · Post by **John Cisco** » 9 Jan 2007 5:30 pm

I ordered a D-10 on Dec. 3 and although they used to have a shorter delivery time Ann told me they are incredibly busy (good for them) and my ship date would be Feb. 19th or before. I'm getting the standard setup with the Planked Maple top and Swirly Figured Mahogany aprons just like on the website. I can't wait and will be selling my Carter Starter to help offset the cost. This kind of anticipation is the best way to get through the winter months!!!

Cameron Parsons · Post by **Cameron Parsons** » 9 Jan 2007 6:00 pm

Hey Jamie ... I am also a huge Paul Franklin fan. It actually crossed my mind to get mine built with that same color scheme you described. I also like Paul's orange/yellow design. Wouldn't that have been ironic if we both ordered at the same time. Good thing that didn't happen or my guitar may have been sitting in England.

Come to think of it, I don't think Paul even owns an all black guitar ... I wonder how he gets such a good sound out of a non-black guitar?

Dang, I just realized that John and Jaime ordered their guitars before me!

Maybe we should start a support group for players waiting for their guitars to be delivered. HAHAHA

Mike Ester · Post by **Mike Ester** » 9 Jan 2007 7:18 pm

When I ordered my S12U, I was told 90 days (was before the Convention), but it delivered well before that.

I was pleasantly surprised, needless to say.

Jim Seay · Post by **Jim Seay** » 9 Jan 2007 7:46 pm

I ordered my D-10 on November 3,2006 and received it on January 3,2007. (8 Pedal-6 Knees)
I love it! Thanks Carter!

Bruce Bouton · Post by **Bruce Bouton** » 9 Jan 2007 9:09 pm

I've ordered a few Carters from John , Ann , and Bud. They were delivered on or before the date they were promised. In addition, they arrived ready to play right out of the box. As I've said before they are the best tuning guitars I.ve ever owned.
BB

Cameron Parsons · Post by **Cameron Parsons** » 9 Jan 2007 9:40 pm

Thanks for posting, Bruce. I have enjoyed reading your comments in the archives about Carters. I am like you in the sense that I am amazed that these guitars do not require return compensators. This fact was one of the major reasons that I chose Carter. Hysteresis has plagued me on all the guitars I have played. I took care of it with return compensators. It is nice to not have to go to the expense of putting them on a guitar. Thanks again to all who have posted. Keep it coming.

James Pennebaker · Post by **James Pennebaker** » 10 Jan 2007 6:54 am

My experience with Carter's has been exactly the same as Mr. Bouton's. I've ordered guitars from them more than once and each time the arrival was earlier than expected.

JP

Hook Moore · Post by **Hook Moore** » 10 Jan 2007 7:04 am

I was playing mine 17 days from the day I ordered it Thats hard to beat.
Hook

Doc Hall · Post by **Doc Hall** » 10 Jan 2007 7:06 am

When I ordered mine, I think they said 90 days. I'm pretty sure that I got it in 45 to 60 days. I was impressed. Still am impressed with the guitar. The quality, accuracy, and tone of the Carter has helped my playing considerably. I play with more confidence now. Now if I can just get some talent!

Dick Wood · Post by **Dick Wood** » 10 Jan 2007 9:06 am

Hello Cameron,

First off,I doubt that you remember me but way back around 1998 I was dating your sister and she brought me out to meet you at a club in a Holiday Inn one night so it's been a while.

I've owned four Carters and delivery was always slightly better than quoted so you can count on what John says.

Lastly,to everyone that has never heard Cameron play all I can say is if you get the chance you will not be disappointed. I think he was about 22 when I heard him and I was extremely impressed by his ability. I'm glad to see you're still playing.

Good luck and enjoy the new guitar!

Cameron Parsons · Post by **Cameron Parsons** » 10 Jan 2007 2:42 pm

Hey Dick,

It's good to hear from you. I do remember you well. I remember how cool it was that my sister was dating a steel player! I mean, what are the odds? Thanks for your reply, and thanks for the generous compliments. Take care.

Cameron Parsons

John Cisco · Post by **John Cisco** » 15 Jan 2007 6:48 pm

Just got the confirmation from UPS.........my new Carter has been shipped and i should get it Thursday. Whooo-Hoo!! One month ahead of schedule.

Cameron Parsons · Post by **Cameron Parsons** » 15 Jan 2007 7:06 pm

Congrats, John. I hope you enjoy your new steel! Post some pics when you get it.

Now, I wonder when Jamie Lennon will get his. Mine should follow soon after his! Thanks guys. Y'all are making the wait a little more tolerable.

Bob Ritter · Post by **Bob Ritter** » 15 Jan 2007 7:18 pm

same thing with their service. It was a few years ago I broke a pull rod on my guitar. All I did was send them an e-mail describing the problem. Next morning the pull rod was in the mail and a response e-mail back was on my computer. No problem they did not even charge me for the part...I drive for fed ex so I am a highly trained customer service specialist (lol) so I know what quality service is...I hope all the other steel builders treat their customers as well as Carter does. I am sure most of them do.

Billy Carr · Post by **Billy Carr** » 16 Jan 2007 12:43 am

I've ordered 7 new Carters at different times for myself. In addition to that, I've also ordered 3 Magnum's & 2 Carter Starters as a dealer. They deliver great service on there products!

Jimmie Martin · Post by **Jimmie Martin** » 16 Jan 2007 1:45 am

i have a sd-10 carter magnum i bought from bobbe seymour and i just love it. stays in tune, looks great. you would have too look far and wide to get the deal bobbe gave me. fine man. hope you enjoy your new carter and i'm sure you will. congrats.

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