While playing my Fess SD10 on stage weekend before last, my LKL dropped off onto the floor by my foot. The screw that held it on had broke off. The next day I tried unsuccesfully to remove the partial screw from the bracket. I emailed Jerry to purchase the part from him. He responded within hours and mailed the part to me without charge.
Jerry's courtesy and great customer service has matched to quality of his instrument.
BTW,
I am somewhat curious as to why Jerry and the Fessenden Pedal Steel Guitars are not discussed any more than they are on the forum. I know that P/P's are kinda the hot topic but I have been nothing short of impressed with my Fessenden. It's smooth action makes it comfortable to play and stays in tune very well. I put no less than 15 hours a week on this guitar. I have always used Tommy White Jaguars and have yet to break a string since I bought it in November of last year. My amp settings are the same as a friend of mine that has a Zum D10 and a Nashville 400. We set and play them side by side and I can say that I am not at all intimidated by the sound/tone. His playing skills are however much better than mine. Actually if we swap seats, my guitar sounds better than his.
Could it be that the Fessenden is such a good guitar that it would be considered a silent winner?
Savell Norsworthy
<FONT SIZE=1 COLOR="#8e236b"><p align=CENTER>[This message was edited by Savell on 23 August 2004 at 05:13 PM.]</p></FONT>


