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Author Topic:  Jeffran Music Melissa ?
Tommy Auldridge


From:
Maryland, USA
Post  Posted 31 Dec 2018 9:13 am    
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Jamie: Did you read this whole post?
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Jamie Kitlarchuk


From:
Alberta, Canada
Post  Posted 31 Dec 2018 11:55 am    
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Ya Tommy, I did read the entire thread. I was hoping to hear from anyone who ordered any of the Christmas specials they had on because it said on the website that anything ordered before Dec 17 was guarenteed to be received by Christmas.

I expected that I wouldn't actually receive it on time, but am just seeing if anyone else received any orders recently, or if I should just file a paypal claim.

I really am hoping to get the material I ordered, and am not in a rush.... just want some sort of confirmation that it is sent or will be sent.
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Gil Gregory


From:
Virginia, USA
Post  Posted 3 Jan 2019 9:20 am     picks
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Has anyone received picks yet. I ordered the last part of April and nothing yet.
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Ken Boi


From:
Illinois, USA
Post  Posted 4 Jan 2019 4:56 am     Re: picks
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Gil Gregory wrote:
Has anyone received picks yet. I ordered the last part of April and nothing yet.


No picks received as yet. Going on about a year now.

What's worrisome though is the website use to have some info on the status. Now there is nothing. I don't even see the picks as being offered anymore.
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Herb Steiner


From:
Spicewood TX 78669
Post  Posted 4 Jan 2019 7:24 am    
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I ordered my picks February 1, 2018. Of course I haven't received them; I've posted enough about it on other threads.

I recently went through PayPal, though it's been about 330 days since I ordered. I did send Melissa another email to Jeffran.com two days ago, no response and of course, no surprise there.

Three things I could do: First, blow off the insignificant amount ($40) and go on about my life, ignoring the burr under my saddle blanket, as I have been doing; next, file a challenge to the 180-rule on PayPal; or third, make a phone call to Jeffran with a "listen up, lady... " comment.

Probably the first option is what I'll continue, with occasional comments on appropriate threads here in Forumland.
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My rig: Infinity and Telonics.

Son, we live in a world with walls, and those walls have to be guarded by men with steel guitars. Who's gonna do it? You? You, Lt. Weinberg?
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Richard Fiedler


From:
Washington, USA
Post  Posted 4 Jan 2019 4:08 pm     First couple orders received then nothing
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Ya, somethings gone haywire,
still haven't received my shirt, Its been about three months so probably not going to get my order, still
down 25 bucks (used coupon code FreeShipping). Don't plan to buy anything
else from now on.
I recommend Doug Jernigan, his tabs are way better and very advanced. He always pics up the phone too.
Jeffran is really basic stuff and only a few pages long from what I've seen. Alien
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Gregory Etchason


From:
Georgia, USA
Post  Posted 5 Jan 2019 1:00 pm    
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Sad Sad end. From Best of Best to StEAl Guitar Central.😒
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Bowie Martin


From:
Wilson, NC USA 27896
Post  Posted 6 Jan 2019 6:18 pm     Melissa will not fill order or return DVD
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Talked with her. Has a VHS Profex II video that Jeff did and asked her to copy to a DVD for me. She never sent DVD so asked her to send VHS back. She totally ignored me. So I am without either. Jeff and Fran must be turning over in their graves. She has no clue how to run a business. So sorry...Great instructional material going to waste, and a good business down the drain.
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Peavey PX's Speakers, with Profex II, Nashville 1000,
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Bowie Martin


From:
Wilson, NC USA 27896
Post  Posted 6 Jan 2019 6:23 pm     Melissa will not full order or return DVD
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Talked with her. Has a VHS Profex II video that Jeff did and asked her to copy to a DVD for me. She never sent DVD so asked her to send VHS back. She totally ignored me. So I am without either. Jeff and Fran must be turning over in their graves. She has no clue how to run a business. So sorry...Great instructional material going to waste, and a good business down the drain.
_________________
Emmons LeGrande D-10, Emmons LeGrande III D-10, Emmons LeGrande II, Emmons LeGrande
Peavey PX's Speakers, with Profex II, Nashville 1000,
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Lynn Fargo


From:
Fort Edward, NY
Post  Posted 11 Jan 2019 10:32 am     Sad
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So sad to read all these problems with Jeffran. I started purchasing from Jeff back in the 70s. Started buying again while Fran was still here and ordered from her. She was so sweet to talk with.
Since Melissa has been running the show, my orders have been hit or miss. Pages would be missing from tab, some items I ordered weren't shipped, etc., but until recently she ALWAYS got back to me promptly.
However, within the last month I've emailed three times about missing pages and Crickets.
Hopefully everyone there is alright and they get this glitch worked out. There are still a few items I'd like to purchase, but not taking any chances at this point. Luckily I've collected most of what I wanted already.
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Neil Castledine


From:
Leicester England
Post  Posted 11 Jan 2019 10:41 am     Jeffran Material
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Yes, I had the same trouble, make an order then nothing. I had to chase it and my order did arrive eventually. That said, some of the material wasn't in page order.

It's a crying shame, things aren't happing the way that they should. I'd love to run the legacy that Jeff left for each and every Steel Player and do Jeff & Fran proud.

Keep on picking

Neil
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Jamie Kitlarchuk


From:
Alberta, Canada
Post  Posted 11 Jan 2019 11:40 am    
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How long are these orders typically taking to arrive? I ordered a fair bit of material about six weeks ago and still nothing, nor have I received any response about shipping confirmation or a tracking number.

Maybe I'm just getting a bit anxious because of all of the issues I'm seeing. Just trying to see if I should exercise a bit more patience or start thinking about filing a claim through paypal.
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Tommy Auldridge


From:
Maryland, USA
Post  Posted 11 Jan 2019 12:04 pm     it gets worse
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I'd say file a claim. And do it soon, so you can get your money back.
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Jamie Kitlarchuk


From:
Alberta, Canada
Post  Posted 18 Jan 2019 7:58 am    
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So, I filed a paypal dispute earlier this week. Still haven't heard back. They seem to be updating the material on the website, which is really frustrating because it tells me that they are still likely receiving orders and selling material.

I've phoned a number of times, emailed, sent a message through the website, and now through PayPal... still nothing.

Once this paypal claim goes through, if anyone out there is willing to help me out with a copy of Up From the Top D Lever and F Lever, please let me know. I did manage to get some material over the summer last year, so I was hoping to continue with the Up From the Top series.

I also ordered the bandstand backup package that they had on sale at prior to Christmas, so if anyone out there has got a copy of those, please get in touch.
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