Best Service Companies

Ken Metcalf · Post by **Ken Metcalf** » 14 Nov 2018 5:36 am

My Experience in no particular order.

Brad Sarno Music Solutions
Telonics
MSA Steel Guitars

Jack Hanson · Post by **Jack Hanson** » 14 Nov 2018 7:24 am

My experience, in chronological order:

1) Pedal Steel Guitar Emporium, Minneapolis
2) Pedal Steel Guitar Emporium, Nashville
3) Clem Schmitz's garage, Crystal

Brooks Montgomery · Post by **Brooks Montgomery** » 14 Nov 2018 7:59 am

1-Strings from b0b / Steel Guitar forum
2-Sarno
3-Quilter
4-Beard Guitars
5-Eminence
6-Fishman

Jack Stoner · Post by **Jack Stoner** » 14 Nov 2018 10:06 am

Of the companies I've dealt with lately (not in any order):
Sarno
Quilter
Sweetwater Music
Studio Slips
Sharp Covers

Tucker Jackson · Post by **Tucker Jackson** » 14 Nov 2018 3:41 pm

Steel Guitar Forum Store
Hilton
Peavey

Ken Pippus · Post by **Ken Pippus** » 14 Nov 2018 3:59 pm

Mullen.
Peterson.
Beard.
b0b.

Larry Baker · Post by **Larry Baker** » 14 Nov 2018 4:01 pm

Mullen
Live Steel Strings
Mickey Adams
Sharp Covers

Bill Ferguson · Post by **Bill Ferguson** » 14 Nov 2018 5:12 pm

No particular order

Peavey
Telonics
Goodrich
Carter Steel Guitars
George L's

Bill Ferguson (me). I pride myself in providing the best possible customer service to my customers. To my knowledge, never a complaint, even if it costs me money.

Chris Robbins · Post by **Chris Robbins** » 14 Nov 2018 5:50 pm

Fred Justice and Justice Guitars Brad Sarno both have given me outstanding service

Bill Lowe · Post by **Bill Lowe** » 14 Nov 2018 8:21 pm

Zum
Telonics
Mullen
All great products and good people.

Ron Funk · Post by **Ron Funk** » 14 Nov 2018 8:43 pm

Peavey
Sarno Music Solutions
Bill Ferguson

Jim Cooley · Post by **Jim Cooley** » 14 Nov 2018 8:56 pm

Sage Benado
Brad Sarno
G. D. Walker
Mickey Adams
Telonics

Per Berner · Post by **Per Berner** » 14 Nov 2018 11:17 pm

Tom Bradshaw, Tom Bradshaw and Tom Bradshaw, not necessarily in that order...

Greg Milton · Post by **Greg Milton** » 14 Nov 2018 11:20 pm

Bill Rudolph, Bill Rudolph and Bill Rudolph, in no particular order!

Stu Schulman · Post by **Stu Schulman** » 15 Nov 2018 12:25 am

Telonics has done more for me than Penicillin!!

Stu Schulman · Post by **Stu Schulman** » 15 Nov 2018 1:07 am

I almost forgot,Jim Palenscar at Steel Guitars of North County,Chuck Back at Desert Rose guitars,Joe Naylor at Steel Seat.com. Bill Groner Bars!Peterson Tuners ,Sue Haslam!!

Ken Metcalf · Post by **Ken Metcalf** » 15 Nov 2018 4:27 am

So many and I forgot a number of them.

Tom Bradshaw and Peterson have treated me with exceptional service also.

Thanks to all and too many more to remember.

Thanks b0b ^_^

Dick Hitchcock · Post by **Dick Hitchcock** » 15 Nov 2018 5:25 am

No one has better service and attention to his customers than Fred. Not to mention the finest pedal steels on the planet. IMHO. Justice guitars hands down. Also Joe Naylor and Steel Seat.

Edward Rhea · Post by **Edward Rhea** » 15 Nov 2018 5:55 am

Bill Ferguson
Jerry Wallace
Dan Rollans
Butch Gardner
Tom Bradshaw
Rick Johnson
b0b & crew
Hugh Briley
Jerry Roller
These folks have been OUTSTANDING! in my experience, there are more I’m sure I forgot to mention!

Bruce Bjork · Post by **Bruce Bjork** » 15 Nov 2018 6:06 am

Fred Justice
Steel Guitars of North County, Jim spent an hour with me a few years ago explaining the ins and outs of Pedal Steel while I was visiting the West coast.

Steve Spitz · Post by **Steve Spitz** » 15 Nov 2018 12:52 pm

Ive never gotten anything but fantastic service from the people/companies Ive dealt with, so this is more of a list of folks that have done a great job, in no particular order.

Telonics
Milkman/Bob Hofnar
Quilter
Peavey Service,Repair
Ken Fox

MSA/Reece, Johnny Cox, Kyle, Mitchell,Mickey Adams
Infinity/Frank Carter
Lynn Stafford

Im sure Ive forgotten somebody, but weve got a lot of great support in our market.

Fred Justice · Post by **Fred Justice** » 15 Nov 2018 4:25 pm

Folks, I'm humbled that my name was mentioned in this thread not once but three times.
Thank You so much.

Terri Davis-Drinnon · Post by **Terri Davis-Drinnon** » 7 Dec 2018 6:31 pm

Larry Baker wrote:Mullen
Live Steel Strings
Mickey Adams
Sharp Covers

I agree, Mickey Adams with MSA is one of the best! I am new on the forum as well as to Pedal Steel Guitars. I am buying my first Pedal Steel from him. Not only has he given me great advice but has been willing to help in any way he can.

I have watched all his videos on You Tube. He makes it look so easy! We shall see.
I have greatly appreciated his advice and expert tips! Trust me, you cannot go wrong with him! Thanks again, Mickey Adams!

Steve Spitz · Post by **Steve Spitz** » 8 Dec 2018 1:09 pm

Ive never been dissatisfied with the service from anyone in the steel community.

I think Mickey Adams deserves a category of his own for the level of generosity he gives with his videos and steel giveaways. There are several other who deserve mention for being helpful in their forum posting.

Craig A Davidson · Post by **Craig A Davidson** » 9 Dec 2018 4:16 am

Williams Guitars
Tom Bradshaw
Keith Hilton
Michael Yahl
Sweetwater

The Steel Guitar Forum

Best Service Companies

Best Service Companies

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Mickey Adams