Delivery Times for New Pedal Steels

Tony Palmer · Post by **Tony Palmer** » 7 Sep 2009 9:01 am

After coming back from ISGC and seeing all the different brands of steels, I've heard all kinds of conflicting information regarding how long it will take for you to actually get the instrument with your options delivered to you.
If you're willing to go on record, will you mfrs reply to this post with your average delivery time for a customized steel? (e.g.: color choice, pedal arrangement and knee lever set up...no more than that)
Thanks!

Nick Reed · Post by **Nick Reed** » 7 Sep 2009 12:06 pm

Tony,
I only have one pedal steel I ever ordered new from the factory, and thats my Emmons LeGrande III that I got back in '99. At that time I was told 14 weeks and ended up being 16 weeks. NOT BAD IF I SAY SO MYSELF! I ordered the guitar with a laquer cabinet instead of mica, so naturally it takes longer. Also in those days my friend Jack Strayhorn was still at the Emmons Company where he oversaw the building of it. Now I hear it takes at least a year or maybe 2 before they can deliver a guitar. Glad I got mine back then.

Nick

Barry Hyman · Post by **Barry Hyman** » 7 Sep 2009 2:02 pm

I custom-ordered a new Williams last May and got it June 19th, ten days ahead of what Bill Rudolph had originally predicted! He may be busier now (I wish him as much business as his heart desires) but I can swear that the sound, the looks, and the workmanship are all AAAAAAA, and the delivery time was FAST!

Harry Teachman · Post by **Harry Teachman** » 7 Sep 2009 3:03 pm

Watcha gettin' Tony ??????

Tony Palmer · Post by **Tony Palmer** » 7 Sep 2009 3:47 pm

Hey Harry
I like Zum, Mullen, MSA, Jackson, Williams and Emmons, but
I sure won't wait one year to get one!

Ned McIntosh · Post by **Ned McIntosh** » 7 Sep 2009 5:12 pm

Carter Steel Guitars will build you a custom guitar in a time which compares more than favourably with some of the smaller "boutique" builders. I suggest a trip to their website might prove of interest. They also build Magnum steel-guitars, a very under-rated instrument and terrific value-for-money.

Daniel J. Cormier · Post by **Daniel J. Cormier** » 7 Sep 2009 5:38 pm

Rittenberry and Justice guitar wait is only around 4 months . Excellent quailty on both guitars and tone to the bone.

Richard Tipple · Post by **Richard Tipple** » 7 Sep 2009 7:29 pm

I ordered my Rains & had it in 3 days

David Nugent · Post by **David Nugent** » 8 Sep 2009 2:09 am

"Show-Pro"--six to eight months predicted delivery time.(note: this estimate was given prior to the convention).

Barry Hyman · Post by **Barry Hyman** » 8 Sep 2009 4:27 am

I got my dates mixed up talking about how fast Williams is (have been on pain meds post-surgery): I ordered it in March or April and got it in May (May 19th, not June 19th!). Anyway -- turnaround time was less than three months, closer to two.

Tony Palmer · Post by **Tony Palmer** » 11 Sep 2009 11:08 am

Could any mfr's chime in with the times they are quoting?
Mullen?
Zum?

James Morehead · Post by **James Morehead** » 11 Sep 2009 11:27 am

Rains takes pride in putting your new guitar in your hands in under 30 days from your order. And you won't find a finer guitar.

chris ivey · Post by **chris ivey** » 11 Sep 2009 3:37 pm

mullen advertises 'tone to the bone' on their website...so i guess that's a guarantee. can anything else have tone to the bone once they patent it?

Steve Broatch · Post by **Steve Broatch** » 12 Sep 2009 1:35 am

Tony,

FWIW I just checked some paperwork. I ordered my Mullen RP (standard Emmons setup, mica - nuthin fancy) on June 12 2008 and took delivery on December 12 2008.

Erv Niehaus · Post by **Erv Niehaus** » 12 Sep 2009 7:57 am

Mike has a new Mullen G2 for sale on the Forum and you can get it TODAY!

Richard Tipple · Post by **Richard Tipple** » 12 Sep 2009 8:35 am

I have to add somthing here, yes I did order a Rains & had it delivered within 3 days.

When I called Gary ,the Rains I was looking for was all finished & ready to go to the ISGA last year, but Gary said at the last minute, the Rains would be mine if I wanted it, so thats how I ordered & got my Rains in 3 days

Anyway, what a great steel

David Wright · Post by **David Wright** » 13 Sep 2009 6:08 am

MSA= 6 months

Archie Nicol R.I.P. · Post by **Archie Nicol R.I.P.** » 13 Sep 2009 7:11 am

I thought it was nine months for a Millennium.

Arch.

David Wright · Post by **David Wright** » 13 Sep 2009 8:36 am

Wright, 6 on wood guitars..

Archie Nicol R.I.P. · Post by **Archie Nicol R.I.P.** » 13 Sep 2009 8:50 am

Still worth the wait without the weight, though.

MSArch.

Joe Naylor · Post by **Joe Naylor** » 17 Sep 2009 1:33 pm

David and anyone else that has been around this game knows ---- someone says they want a "standard" steel then the ----- Oh by the way add ................

They are not production line on the shelf items.

The custome stuff simply takes longer.

Rick Winfield · Post by **Rick Winfield** » 18 Sep 2009 2:59 am

Ann told me 30 days or less for my "new" Carter.
Standard 3x5
It turned out to be less than 2 weeks !
Made me very happy
Rick

Chris LeDrew · Post by **Chris LeDrew** » 18 Sep 2009 6:23 am

Rick Winfield wrote:Ann told me 30 days or less for my "new" Carter.
Standard 3x5
It turned out to be less than 2 weeks !
Made me very happy
Rick

Underpromise and overdeliver....one of the cardinal rules of customer service.

Billy Henderson · Post by **Billy Henderson** » 19 Sep 2009 8:19 pm

Sent a deposit on a SD G2 April 16th ain't heard nothin yet.

Pat Comeau · Post by **Pat Comeau** » 19 Sep 2009 10:00 pm

Where is the wait?, surely it's not making the parts or putting it together, the only reasonable reason for a longer wait mmm

...let's say two months at the most for a mica steel would be over booked with orders for a one man company, i've read somewhere here in the forum that sho-bud made 30 steel in one day of at one time:\

.

just a thought

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