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Post new topic Need Paypal Security Telephone Number Please
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Author Topic:  Need Paypal Security Telephone Number Please
steve takacs


From:
beijing, china via pittsburgh
Post Posted 8 Oct 2017 5:00 am     Reply with quote

Fourmites,

DOES ANYONE HVE A TELEPHONE NUMBER I CAN USE TO TELEPHONE PAYPAL SECURITY FROM OUTSIDE THE USA

I AM IN CHINA NOT USA SO I NEED THE INTERNATIONAL NUMBER

On October 7th I had my Paypal account blocked due to "suspicious activity"

i was given a site to contact by Paypal and tried to use it to resolve the issue but when I use my password, Paypal does not even allow me to go in and explain the problem.

I'd like to contact them by telephone but could not find that telephone number

Thanks,
Stevet
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Jim Cohen


From:
Philadelphia, PA
Post Posted 8 Oct 2017 5:17 am     Reply with quote

Steve, I can't find a phone number for Security on their website, but this is the Customer Service number to use from outside the US. Hopefully they can either help you or direct you to the right place. Good luck.

1-402-935-2050 (if calling from outside the U.S.)
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www.BeatsWalkin.com
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Peter Lindsley


From:
United Kingdom
Post Posted 8 Oct 2017 8:43 am     Reply with quote

Steve,

I hope you didn't use the link in the e-mail you received.
Be aware it may be a scam to get your Paypal password.

Just in case it was,I would log into your PayPal account via your browser & change your password right now...

Sorry to be an alarmist but these days you can't be too careful.
_________________
Sierra U12 E9/B6
Peavey Session 500 (split Cab)
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steve takacs


From:
beijing, china via pittsburgh
Post Posted 8 Oct 2017 4:45 pm     Thanks Jim and Peter Reply with quote

Jim and Peter,
Thanks for your taking the time to help. . I was going to call Paypal today but thought I would try getting into my account with my old password and it worked.I could see all my transactions for the last half year. I also sent a friend $2.00 and the transaction showed up as a debit in my account.

This was a spoof email, no doubt, and I DID NOT click on the links your suggested, Peter.

Hereis the offending email. Hah, I don't' even have a Windows device:

"Team-PayPal <info>
Reply|
Fri 10/6, 8:39 PM
You
This sender failed our fraud detection checks and may not be who they appear to be. Show blocked content
E html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
PayPal


Dear user

Your Paypal account has just been used to connect Chrome to a Windows device.

Why do you receive this e-mail? We take the security very seriously and we would like to inform you about important actions that affect your account.
Do you recognize this activity?

Windows
Saturday October 70, 2017, 06:46 (hour : Hong Kong)
Hong Kong*
Chrome
We could not determine if you used this browser or your device in the past with your account. This may happen when you first log in to a new computer or phone or browser, use browser privacy mode, delete cookies, or have third-party access to your account

Your account is temporarily disabled for security reasons Please log in to review your information to re-enable it
Sign in to activate your account

Consumer advisory: Pay-Pal Pte Ltd, the Holder of the Pa-yPal™ payment stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions"

Thanks,
Stevet
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Howard Montgomery


From:
Topeka, KS US
Post Posted 8 Oct 2017 6:31 pm     Reply with quote

You said above you tried your password to try to resolve and it did not work. You should change your password at the real Paypal site.
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Mike Wheeler


From:
Delaware, Ohio, USA
Post Posted 8 Oct 2017 8:43 pm     Reply with quote

Steve, you had best change your password ASAP. I had the same scam happen to me a few years ago. Luckily I caught on after I saw a $50 purchase that I didn't make.

Fortunately Paypal was able to trace the perp...some 15 year old kid....and nail his a$$. My money was replaced and all was well again.

I changed my password to a highly secure phrase...I suggest you do the same.
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Best regards,
Mike
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Steve Pawlak


From:
Arizona, USA
Post Posted 9 Oct 2017 7:15 am     Reply with quote

I got a message about suspicious activity recently also
It was spam, looking for personal info
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Peter Harris


From:
South Australia, Australia
Post Posted 11 Oct 2017 2:51 am     Reply with quote

I get these all the time..

I just forward ALL of them straight to "spoof@paypal.com"

Don't reply OR click on ANYTHING

...and yes, change your password!

..but send it to us first, so we can check that you've got it right... Laughing
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If my wife is reading this, I don't have much stuff....really!
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Jim Sliff


From:
Lawndale California, USA
Post Posted 11 Oct 2017 8:48 pm     Reply with quote

Those emails are usually simple to identify. The actual sender email address may show as a secure address but if you examine it closer it's almost always not secure - which is never from PayPal.

They also contact you by mail if there is suspected fraud , plus your account is immediately locked so you can't use it.

They also know how to spell the company name in *real* emails - and it's NOT Pay-Pal, or Pay Pal, or Paypal. One word, both "P"'s capitalized.

ANYTHINGof those emails are not worth looking at, and they've been sent millions of them via the "spoof@..." email address - not worth wasting your time.

Just delete them immediately.
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No chops, but great tone
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