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Post new topic Bluetooth Not Working With Windows 10 Upgrade
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Author Topic:  Bluetooth Not Working With Windows 10 Upgrade
Tom Keller


From:
Greeneville, TN, USA
Post Posted 10 May 2017 8:06 pm     Reply with quote

Hi Everyone, I am unable to get Bluetooth to work on Windows 10 upgrade, in fact it doesn't show up on device manager. I also tried using a dongle with no success. Any ideas?

Regards

Tom Keller
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Jack Stoner


From:
Inverness, Fl
Post Posted 11 May 2017 1:58 am     Reply with quote

What OS did you have before?
What is the make and model of the PC?
_________________
Franklin D-10, Hilton VP, POD X3, MatchBro, SG Black Box, Carvin BX500, EPS-15C, Sonar DAW but migrating to Studio One 3, MOTU 896mk3 Hybrid
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Tom Keller


From:
Greeneville, TN, USA
Post Posted 12 May 2017 6:27 am     Reply with quote

Hi Jack, The computer is an HP Laptop and it came with Windows 7.


Thanks

Tom Keller
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Jack Stoner


From:
Inverness, Fl
Post Posted 12 May 2017 8:39 am     Reply with quote

Sounds like a compatibility issue either the actual hardware of the available driver.

Have you checked with HP (for your specific model) for any Win 10, or at least Win 8.1 (not Win Cool drivers for the Bluetooth?

Is there any devices listed in the device manager with errors? Or unknown devices? Which will probably be the Bluetooth.
_________________
Franklin D-10, Hilton VP, POD X3, MatchBro, SG Black Box, Carvin BX500, EPS-15C, Sonar DAW but migrating to Studio One 3, MOTU 896mk3 Hybrid
R.O.P.E. Member
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Tom Keller


From:
Greeneville, TN, USA
Post Posted 12 May 2017 8:51 am     Reply with quote

Thanks Jack, I have checked device manager and found nothing I haven't checked with HP for bluetooth updates.
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Jack Stoner


From:
Inverness, Fl
Post Posted 12 May 2017 10:19 am     Reply with quote

I would suspect it is not compatible (seems odd but there are those that are not). If it were compatible (and not have a hardware problem), Windows would have installed either the correct hardware driver or a generic driver.

Only other possibility is, the Bluetooth was inadvertently disabled in the BIOS or the BIOS is corrupted (and needs reset). Look in the BIOS and see if there is any entry for Bluetooth. You will have to boot Windows and then do a "Restart" to be able to get into the BIOS, as Fastboot is normally enabled and that doesn't allow you to get into the BIOS at power on.
_________________
Franklin D-10, Hilton VP, POD X3, MatchBro, SG Black Box, Carvin BX500, EPS-15C, Sonar DAW but migrating to Studio One 3, MOTU 896mk3 Hybrid
R.O.P.E. Member
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