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Author Topic:  malware popup
Bill Ford


From:
Graniteville SC Aiken
Post  Posted 17 Oct 2024 5:35 am    
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How to get rid of this, also several versions keep poping up. Clicking the "X" gets rid of them but keep randomly reappearing.


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Jim Fogle


From:
North Carolina, Winston-Salem, USA
Post  Posted 18 Oct 2024 10:54 am    
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Have you had any Norton products, such as Norton Anti-Virus, installed on your computer anytime in the past? That is a "nag" screen to renew a subscription to Norton Anti-Virus after a subscription has expired.

You should be able to get rid of it by uninstalling the Norton Anti-Virus program.

If you need guidance tell us what operating system (Windows 10 Home or Sequoia for examples) you're using.
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Bill Ford


From:
Graniteville SC Aiken
Post  Posted 18 Oct 2024 11:20 am    
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No, there are different kinds, same thing only different providers. I bit one the first one, went to a page with a phone # to call Microsoft to repair my computer, locked , had to press the start button 10 sec to shut down, then restart, still poping up, if you click the "X" it goes away...keeps coming back.It's a malware link. Mcafee just appeared, exed it away.

Windows 10 64bit
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Bill Ford S12 CLR, S12 Lamar keyless, Misc amps&toys Sharp Covers
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Joe Bill Moad


From:
Oklahoma
Post  Posted 18 Oct 2024 12:57 pm    
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Switch to Apple and you don’t even need anti virus, I quit PC ‘s because of the BS Gates spreads on PC’s.

Jbm
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Jim Fogle


From:
North Carolina, Winston-Salem, USA
Post  Posted 19 Oct 2024 6:29 am     Microsoft Support Emergency Response Tool (Link)
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Microsoft has an application that may help you. The application is called the Microsoft Support Emergency Response Tool. The tool is available here: https://learn.microsoft.com/en-us/defender-endpoint/safety-scanner-download

The tool is a small program that runs on your computer and does not access the internet. I suggest you download the tool to your desktop. Then you can double click on the file and run it. By default the tool performs a quick scan that takes a few minutes. The tool is destructive as it removes any file that it recognizes as malware. The tool may suggest it performs a full scan which takes longer than a quick scan.

The malware list inside the Microsoft Support Emergency Response Tool is updated and added to the tool daily. The tool will not work ten days after it has been downloaded.

Once you have run the Microsoft Support Emergency Response Tool, I suggest you run the built-in Windows 10 Security Virus and threat protection tool quick scan. One way to access this is by pressing the Windows button on the keyboard > Windows Security (System) > Virus and threat protection.

The reason I suggest running the emergency tool first and the built-in security second is it is common for malware to turn-off the built-in virus protection and you may not be able to turn the protection on until the virus is removed.

Joe Bill Moad, MacOS does get targeted by malware just like Linux does. Neither operating system is targeted as much as Windows for a variety of reasons. Apple versus Microsoft has been discussed too much. It's like discussing Ford versus Chevy versus Toyota versus Mercedes. They all make good vehicles.
_________________
Remembering Harold Fogle (1945-1999) Pedal Steel Player
Dell laptop Win 10, i3, 8GB, 480GB
2024 BiaB UltraPlus PAK
Cakewalk by Bandlab software & Zoom MRS-8 hardware DAWs
Zoom MRS-8 8 Track Hardware DAW
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Bill Ford


From:
Graniteville SC Aiken
Post  Posted 20 Oct 2024 4:13 pm    
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Thanks Jim, Downloaded, and did scan, found a bunch of stuff. All the windows security were checked, trust that works.

Bill
_________________
Bill Ford S12 CLR, S12 Lamar keyless, Misc amps&toys Sharp Covers
Steeling for Jesus now!!!
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John Larson


From:
Pennsyltucky, USA
Post  Posted 21 Oct 2024 4:25 am    
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Joe Bill Moad wrote:
Switch to Apple and you don’t even need anti virus, I quit PC ‘s because of the BS Gates spreads on PC’s.

Jbm


Don't even need antivirus with modern windows, Windows Defender works fine.
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Rejoice in the Lord, O ye righteous; praise is meet for the upright. Give praise to the Lord with the harp, chant unto Him with the ten-stringed psaltery. Sing unto Him a new song, chant well unto Him with jubilation. For the word of the Lord is true, and all His works are in faithfulness. The Lord loveth mercy and judgement; the earth is full of the mercy of the Lord.
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Jim Fogle


From:
North Carolina, Winston-Salem, USA
Post  Posted 21 Oct 2024 4:49 am     Happy To Read You Got It Fixed
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Hi Bill,

That is good news. I'm so glad you were able to get it worked out and that you took time to let us know.

John,

I'm with you. Windows Defender is the only thing I have on my computer and is all I need. The "Security Virus and threat protection tool" I mentioned is one tool in the Windows Defender tool suite. However, sometimes malware will get on a computer and turn off Windows Defender without alerting you. When you suspect that has happened downloading and running the constantly updated and external "Microsoft Support Emergency Response Tool" normally is able to eliminate the issue.
_________________
Remembering Harold Fogle (1945-1999) Pedal Steel Player
Dell laptop Win 10, i3, 8GB, 480GB
2024 BiaB UltraPlus PAK
Cakewalk by Bandlab software & Zoom MRS-8 hardware DAWs
Zoom MRS-8 8 Track Hardware DAW
View user's profile Send private message Send e-mail Visit poster's website


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