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Post new topic Hats off to GFI and Bob Diekmeier!
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Author Topic:  Hats off to GFI and Bob Diekmeier!
Bart Hanchey

 

From:
Florida, USA
Post  Posted 25 Jun 2020 6:39 am    
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I'm not big on writing reviews, but I wanted to share my great experience with GFI, and Bob Diekmeier. About 5 months ago I bought a used GFI Ultra 12 string through the Forum. Soon afterwards, I noticed that the top seemed to be pulling up near the keyless tuners. I wrote GFI to ask if they could offer any advise on how best to repair the top. Bob immediately wrote back and said that it would most likely be a warranty issue. I told him that I was not the original owner, and the guitar was about 20 years old. He told me to send it to him, and he would reimburse me for the shipping. Within 2 days of receiving the guitar, Bob wrote to inform me that he had my guitar on the bench, and offered to straighten up the under carriage as it was in his words, "a bit of mess". When I received the guitar, the undercarriage was spotless, parts were replaced, the top was repaired, Bob had changed a couple of the knee levers around, and it plays great!
That is service that goes above and beyond. Thank you Bob, and GFI guitars.
Bart
St. Petersburg FL
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Gabriel Edell


From:
Hamilton, Ontario
Post  Posted 25 Jun 2020 12:32 pm    
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Nice!
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GFI S-10 P U, Moyo Volume, Fender Steel King, Fender 5F4 Super-Amp
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Ken Pippus


From:
Lake Oswego, OR
Post  Posted 25 Jun 2020 1:09 pm    
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They really are a class act. Service above and beyond.
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John Haspert

 

From:
Illinois, USA
Post  Posted 25 Jun 2020 4:13 pm     Gfi
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Bob D is one seriously Class act as was Gene. I am glad that he is a member of our community.
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Pedal Steel Guitar is "Music from Heaven"
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Jim Palenscar

 

From:
Oceanside, Calif, USA
Post  Posted 25 Jun 2020 4:35 pm    
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I 2nd the motion!!
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Patrick Richards

 

From:
Arkansas, USA
Post  Posted 26 Jun 2020 7:13 pm     Gfi
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Stack a third motion on for me!
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Breaking strings and gettin dings.
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Anthony Campbell


From:
Indiana, USA
Post  Posted 30 Jun 2020 8:25 pm    
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Bob helped me out this last week too. You just don't get that kind of service anymore! This is why I have a GFI!
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Jack Hargraves

 

From:
Missouri, USA
Post  Posted 1 Jul 2020 7:02 am    
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Bob has helped me several times with my GFI Expo. I took it to his shop once not long ago for a squeak I could not find. He worked on it for the better part of an hour, then he even have me several small parts in case I ever needed them. He wouldn't let me pay him a dime. Needless to say, I'm a GFI man for good.
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GFI Expo SD10, Nashville 112, Steelers choice Pak-a- seat, Carter vol. pedal, Stage one vol. pedal, Peavey Deltafex. Goodrich volume pedal.
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