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Post new topic Telonics consistantly outstanding service
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Author Topic:  Telonics consistantly outstanding service
Marlin Gengenbach


From:
New Mexico, USA
Post  Posted 8 May 2019 1:42 pm    
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Dave Beaty has done it again! I have one of his first volume pedals which I really like. Probably due to playing on carpet, the power jack became intermitten. Dave and his Telonics team installed a new jack...and installed a new
anodized surface, an updated friction device and returned in short order...all compliments of Telonics! Dave and Telonics certainly set the bench mark for superior service!
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Joshua Tschetter


Post  Posted 10 May 2019 3:53 pm    
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Dave and his team are the absolute best! Always.
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Ron Shalita


From:
California, USA
Post  Posted 12 May 2019 3:38 pm     dave
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I had a power supply go out on my pedal and Dave sent me a new pedal the next day delivery before I even shipped mine back to him... he is an outstanding person!
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Been playing all of my life, Lead Guitar, and Pedal Steel, sing Lead and Harmony.. play other Instruments also but I hate to admit to it..
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Carl Williams


From:
Oklahoma
Post  Posted 13 May 2019 5:22 pm    
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Contacted Sophie last Thursday for a power cord as well and it was in my mailbox today (Monday!)....Thanks again Sophie...Carl
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Carl Williams


From:
Oklahoma
Post  Posted 15 May 2019 4:47 pm     Dave Beaty Called
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Let me add one more great customer service example: I just rec’d my “new to me” Telonics 500B amp today. I sent an email to Dave asking a couple of tech questions and within an hour, I get a call from Dave! WOW...He took his time and explained in layman’s terms the ins/outs of this fine amp. Before our call ended he had Sophie email me the manual. This is simply customer service above and beyond and I didn’t buy the amp direct from Telonics. I’ve been a customer however with buying my current Telonics vol ped in 2010...a superb pedal IMHO. Thanks again Dave and Sophie...Carl
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