The Steel Guitar Forum Store 

Post new topic Malwarebytes major issue may affect you
Goto page Previous  1, 2
Reply to topic
Author Topic:  Malwarebytes major issue may affect you
Jack Stoner


From:
Kansas City, MO
Post  Posted 30 Jan 2018 9:46 am    
Reply with quote

I just checked mine.



_________________
GFI Ultra Keyless S-10 with pad (Black of course) TB202 amp, Hilton VP, Steelers Choice sidekick seat, SIT Strings
Cakewalk by Bandlab and Studio One V4.6 pro DAWs, MOTU Ultralite MK5 recording interface unit
View user's profile Send private message Send e-mail

Randy Reeves


From:
LaCrosse, Wisconsin, USA
Post  Posted 19 Mar 2018 8:57 am    
Reply with quote

I have been running Malwarebytes premium for years now. my thanks to Wiz. just yesterday an issue arose. I have an alert box popping up. it is Malwarebytes PREMIUM and it informs that Real-Time Protection is turned off. when going into Manage Protection settings I see that it is OFF. when clicking it to ON, it instantly reverts back to OFF; and I continue then to get the pop up alert. unsure of what is happening. any ideas?
View user's profile Send private message Send e-mail

Mitch Drumm

 

From:
Frostbite Falls, hard by Veronica Lake
Post  Posted 19 Mar 2018 9:43 am    
Reply with quote

Randy Reeves wrote:
I have been running Malwarebytes premium for years now. my thanks to Wiz. just yesterday an issue arose. I have an alert box popping up. it is Malwarebytes PREMIUM and it informs that Real-Time Protection is turned off. when going into Manage Protection settings I see that it is OFF. when clicking it to ON, it instantly reverts back to OFF; and I continue then to get the pop up alert. unsure of what is happening. any ideas?


Yep. That's a symptom of the problem described early in this thread.

Check the last 4 digits of the "update package version" on the "about" tab of "settings".

Do you show 3803 or higher??

If not, update.

If yes, update anyway to get the lastest version.
View user's profile Send private message

Randy Reeves


From:
LaCrosse, Wisconsin, USA
Post  Posted 19 Mar 2018 9:54 am    
Reply with quote

Mitch, thanks. I do not have those higher numbers. I have 2183 showing. where do I look for the suggested update? my account shows I am current. confused?
View user's profile Send private message Send e-mail

Mitch Drumm

 

From:
Frostbite Falls, hard by Veronica Lake
Post  Posted 19 Mar 2018 10:31 am    
Reply with quote

Randy:

Can you find a Malware Bytes icon in your system tray at the lower right edge of your screen??

Right click it and choose "check for updates" and see if that gives you a higher number.

May have to shut down and restart?
View user's profile Send private message

Randy Reeves


From:
LaCrosse, Wisconsin, USA
Post  Posted 19 Mar 2018 10:56 am    
Reply with quote

ok. did that. it reads: updates are current. running a scan now. continues to inform that Real Time remains OFF.
View user's profile Send private message Send e-mail

Mitch Drumm

 

From:
Frostbite Falls, hard by Veronica Lake
Post  Posted 19 Mar 2018 11:01 am    
Reply with quote

What number do you now show for "update package version"?
View user's profile Send private message

Randy Reeves


From:
LaCrosse, Wisconsin, USA
Post  Posted 19 Mar 2018 11:26 am    
Reply with quote

3.3.1 2183
View user's profile Send private message Send e-mail

Mitch Drumm

 

From:
Frostbite Falls, hard by Veronica Lake
Post  Posted 19 Mar 2018 11:44 am    
Reply with quote

Well, it's obviously not updating since the number has not changed.

You may have the latest anti-virus definitions, but that is NOT the same as the latest version of the program.

You could continue fiddling or experimenting.

Or you could do this:

Locate your activation code that allows you to register the program with Malwarebytes as a premium user.

Go to Malwarebytes.org and download the newest version of the program and install it. Just as if you were a brand new customer.

Activate it with your previously located activation code.

Then look to see if you are still at 2183. Hope you are not.

That's what I'd do.

You should NOT have to formally uninstall the existing version.
View user's profile Send private message

Randy Reeves


From:
LaCrosse, Wisconsin, USA
Post  Posted 19 Mar 2018 12:37 pm    
Reply with quote

Mitch, thanks for the info and your time. will be working at it.
View user's profile Send private message Send e-mail


All times are GMT - 8 Hours
Jump to:  

Our Online Catalog
Strings, CDs, instruction,
steel guitars & accessories

www.SteelGuitarShopper.com

Please review our Forum Rules and Policies

Steel Guitar Forum LLC
PO Box 237
Mount Horeb, WI 53572 USA


Click Here to Send a Donation

Email admin@steelguitarforum.com for technical support.


BIAB Styles
Ray Price Shuffles for
Band-in-a-Box

by Jim Baron
HTTP