| Author |
Topic: New policy for Fessenden Guitars |
Jerry Fessenden
From:
Vermont, USA
|
Posted 2 Nov 2017 2:01 pm |
|
Due to some recent events , I will be limiting service for guitars that I did not sell originally. Since the beginning , I have offered advice and many times spent hours on the phone with a person that bought a guitar from another source. Sometimes even giving parts away , or even sending parts at my expense .
Due to some people that have been rude to myself or whoever is here to answer the phone , and demanding that I look at pictures , that "bung up" my email , this has ended .
The latest guy from Pa, has called about 10 times with a 27 yr old guitar , wanting to know when I changed my design, etc . Then he has been changing pickups and letting me know his "expertise" on guitars. Then the email I sent telling him I would be gone for a few days , to do business in Canada , got a reply stating that he had called the house , was told I was in the shop , Canada was a good place to hide out , and the steel should have been done "right" in the beginning .
Well, I've had it with "experts" . The lady here , has been in the hospital off and on for a few months , and we have no need of foolishness . When I'm away on business , I do have a cell phone.
In the last few days , I've talked with other builders and repair people , and they seem to think this is where they have to be , as well |
|
|
|
J R Rose
From:
Keota, Oklahoma, USA
|
Posted 2 Nov 2017 6:08 pm
|
|
Sorry you are having a bad day Jerry. I feel for you. Some customers just don't get it. But enough is enough! I feel for you and I wish you the very best. Just have some faith. J.R. Rose
_________________
NOTHING..Sold it all. J.R. Rose |
|
|
|
Damir Besic
From:
Nashville,TN.
|
|
|
|
Charley Hill
From:
The Dirty South
|
Posted 2 Nov 2017 8:27 pm
|
|
Hill Charley here......
We love ya in South Carolina, Jerry!
Hill Charley
To the experts:...this is an inside joke with just me and Jerry.... 
See ya in Dallas at the Lloyd Green Corner.
_________________
Traveler, Peddler and Extreme life lover. Giving up is not an option. |
|
|
|
Lee Barber
From:
Sweeny, TX, USA
|
Posted 29 Nov 2017 5:42 am
|
|
Jerry has been building pedal steel guitars for years and helps other builders. I bought a new double neck in 2002, he had helped me with changes and has always been great to deal with and I consider him a friend.
He gives of himself and talents, can't believe people being rude to this man.
Bless you Jerry and thanks for all you have done for me.
Lee Barber
Proud owner of 2 fessy D10s
Happy birthday, Jerry!
_________________
Zum D10
Last edited by Lee Barber on 29 Nov 2017 9:14 pm; edited 2 times in total |
|
|
|
Billy Carr
From:
Seminary, Mississippi, USA (deceased)
|
Posted 29 Nov 2017 11:15 am Psg
|
|
| JF builds nice guitars. Still go by something he told me years ago. You have to " Personalize " your guitar to fit the player. So true. |
|
|
|
Jon Zimmerman
From:
California, USA
|
Posted 29 Nov 2017 12:28 pm
|
|
Ditto the Bless You Jerry!
Damir: I call those types "Egg-spurts". 😊 |
|
|
|
Damir Besic
From:
Nashville,TN.
|
|
|
|
