yes i did that on both Chrome and Firefox.. I also tried different SSL settings . It's a HTTPS: site
In Chrome the pop up window opens but no content shows up .
In Firefox the pop also opens and does populate.
I had to uninstall IE 10 and 9 and revert to IE 8 and it still doesn't work.
I was told it only worked on older versions of Windows and IE. No Android or MAC either ..
Strangely , it does work on a lap top with Windows 10 and IE 11